AuthorsHardgrave, B.C., Armstrong, D.J.
SourceCommunications of the ACMVolume 48Issue 11 (2005)
URLhttp://portal.acm.org/citation.cfm?id=1096000.1096028&coll=ACM&dl=ACM&idx=1096000&part=periodical&WantType=periodical&title=Communications%20of%20the%20ACM&CFID=1079773&CFTOKEN=55883622
KeywordsSoftware Process Improvement, Case Study

Notes:

This case study is about a company that set an unrealistic deadline of achieving CMM level 2, and how they continued to try until they got there several years later. It discusses the lessons that the company learned, and it seems to me that the lessons are applicable to a number of organistations.